What assistance do you require?

The more we know about what you need the better we will be able to help you. Complete the online assessment form.

Get help to find temporary accommodation

This service can assist you find temporary accommodation while your home is being repaired or rebuilt as a result of the Canterbury earthquakes.

Register online and we will advise you on the best accommodation options available at the time or give us a call on 0800 673 227 to discuss your requirements.

Need help with temporary accommodation costs?

If you're a homeowner, financial assistance may be available to help with accommodation costs while your home is being rebuilt or repaired. Please note that financial assistance is not income or asset tested.

Give us a call on 0800 673 227 to see if you are eligible for assistance.

Earthquake support coordination

This service can also connect you to a team of Earthquake Support Coordinators who will assist individuals and families directly affected by the earthquake, including those who have to be relocated while their homes are rebuilt or repaired, or while land remediation is carried out.

Earthquake Support Coordinators can meet with you anywhere you choose – your home, place of work, or a café. They can:

  • help you to work out what you want to achieve and develop a plan
  • provide information
  • connect you with services
  • undertake referral and application processes for services needed
  • facilitate meetings between you and the experts.

For further information about this service please: Download the Earthquake Support Coordination Service Brochure (PDF)

To request an Earthquake Support Coordinator, call: 0800 673 227.

This service is free and confidential.